Playbooks provide them with process guidance, business rules, and legal controls, which are either global or specific to their region or country. 剧本向他们提供过程指导、商业规则,和法律控制,这些要么是全球的,要么是地区或国家专用的。
This approach considerably reduces the effort involved in creating new playbooks, as defining a playbook only requires specifying the deltas between global and local content. 这种方法大大地减少了创建新剧本所涉及的工作,因为定义剧本只需要指定全球的及本地的内容之间的增量。
Playbooks must always include the latest version of the global content. 剧本必须总是包含全球内容的最新版本。
Since their primary goal is to guide practitioners effectively during engagements and reduce audit failure, the Global CRM Process and playbooks must be entirely traceable and consistent. 由于它们的主要目标是在协议过程中有效地指导从业者,并且减少审计失败,因此GlobalCRMProcess和剧本必须是完全可追溯且一致的。
The Global CRM Process captures the business process applicable worldwide and serves as the foundation for the local playbooks. GlobalCRMProcess获取全球可应用的业务过程,并且作为本地剧本的基础。
Playbooks include both global and local content. 剧本包含全球的和本地的内容。
In playbooks, it is used to replace elements of the Global CRM Process, like business rules not applicable at the regional or country level, with appropriate ones. 在剧本中,它用于拿合适的元素来替换GlobalCRMProcess的元素,如在地区或国家层次上不适用的商业规则。
In order to minimize maintenance and inconsistencies, content redundancy between the Global CRM Process and playbooks ( and among playbooks) must be minimized. 为了最小化维护和不一致性,GlobalCRMProcess和剧本之间(剧本和剧本之间)的内容冗余必须最小化。
Furthermore, the solution should reduce redundancy among playbooks over time, as content common to several playbooks can easily be identified and factored out. 此外,该解决方案应该减少剧本之间的冗余,因为许多剧本的公共内容可以很容易识别并提出。
The Country Layer contains the content specific to the country playbooks. CountryLayer包含国家剧本专用的内容。
The CRM processes ( global process and playbooks) need to be authored and maintained in parallel by teams distributed across different regions of the world. CRM过程(全球过程及剧本)需要由分布在全世界不同地区的团队并行地编写和维护。
Consequently, the amount of content associated to each playbook, and ultimately the number of playbooks, should decrease over time, reducing even further the maintenance and overhead cost. 因此,与每个剧本相关的内容的量,以及最终的剧本的数量应该随时间减少,这种减少甚至超过维护和总开支。
The Regional Layer contains the content specific to the regional playbooks, a region being a set of countries organized into an integrated operating team. RegionalLayer包含地区剧本专用的内容,地区是组织到集成运作团队中的一些国家。
One way to reach these hard-to-serve populations with affordable financial services is to borrow from the playbooks of banks in other developing markets. 一个将负担得起的金融服务和这些难以服务到的人口联系的方法,就是借鉴一些银行在其它发展中市场的做法。
For the rest of us, RIM needs to work hard with operators to offer attractive bundles of phones with PlayBooks. 对我们其他人而言,RIM还需要与运营商多做努力,提供能够吸引用户的手机加PlayBook捆绑服务。